SHIPPING & RETURNS

Shipping & Returns Policy

Last Updated: June 2026

Welcome to 93streetbrasil.lat. We are committed to providing a smooth and transparent shopping experience. Please review our Shipping & Returns Policy carefully before placing an order.

Shipping Policy

Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, order processing may take longer than usual.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on the destination, shipping method selected, and package weight.

Estimated delivery times:

Domestic Orders: 3–10 business days
International Orders: 7–30 business days

Please note that delivery estimates are not guaranteed and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

Tracking Information

When available, tracking information will be provided via email once your order has been shipped. Customers are responsible for monitoring shipment progress using the provided tracking details.

Customs, Duties & Taxes

International customers may be responsible for customs duties, import taxes, VAT, or other fees imposed by their local government. These charges are not included in the product price or shipping costs and are the sole responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. 93streetbrasil.lat is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, 93streetbrasil.lat is not responsible for lost, stolen, or misplaced packages. Customers should contact the carrier directly to file a claim when applicable.

Returns Policy

Eligibility for Returns

We accept returns for eligible items within 14 days of delivery.

To qualify for a return:

The item must be unused, unworn, and in its original condition.
All original tags, packaging, and accessories must be included.
Proof of purchase or order confirmation must be provided.

Non-Returnable Items

The following items are generally not eligible for return:

Sale or clearance items
Gift cards
Digital products or downloadable content
Personalized, custom-made, or made-to-order products
Items showing signs of wear, damage, or alteration after delivery

Return Authorization

Before sending any item back, customers must contact our support team to request return authorization. Unauthorized returns may be refused.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping fees are non-refundable unless required by applicable law.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and provide:

Your order number
A description of the issue
Clear photographs of the item and packaging

We will review the claim and, if approved, provide a replacement, store credit, or refund.

Refund Policy

Refund Processing

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days, depending on your financial institution.

Partial Refunds

Partial refunds may be granted in certain circumstances, including:

Items returned in less than original condition
Missing packaging, accessories, or tags
Returns submitted outside the approved return period

Exchanges

We only replace items if they are defective, damaged, or incorrectly shipped. To request an exchange, please contact our customer support team.

If you have any questions regarding shipping, returns, or refunds, please contact us at:

93streetbrasil.lat

By placing an order with 93streetbrasil.lat, you acknowledge that you have read and agreed to this Shipping & Returns Policy.